Tuesday, January 19, 2010

Malicious email snafus Samsung Saga messaging

My previous post mentioned that I was having assorted problems including the loss of the Voice Command function on my Samsung Saga running Windows Mobile 1.5.

After I had fixed the Voice Command issue, I noticed that my messaging key (in the lower right of the keypad) was not bringing up messaging. I also found that I could not start the messaging app at all.

If I pulled the storage card (when the unit was shut off) I could then access messaging. With the card out, I restarted the phone and was able to access the messaging. I found one suspicious V-agra email and deleted that. As soon as that message was deleted, I began to receive emails that we sitting on the server for the last six hours.

I reinstalled the storage card and tried again. As soon as I went into Options, Storage and checked 'when available, use the storage card to store attachments' the messaging would lock up. I was able to get control back by unchecking the storage card option.

I then went into File Explorer and to the storage card. I found a couple of folders at the root of the storage card that began with inbox.mst300 I deleted these folders (Do so at your own risk. I'm not sure if there is anything other than attachments in them). After deleting these folders, things began to work normally.

Summary - I believe that the one message contained an attachment that corrupted the storage card and caused windows to act very strangely. The phone would not return to normal until I deleted all of the inbox folders on the storage card and also deleted the offending message.

The question I have at this point is if the email contained any type of trojan that would affect the phone. I suppose it is a case of locking the barn door after the horse is gone but I am going to look into an antivirus app for the phones.

Samsung saga - voice command failure

The voice command for dialing suddenly stopped working on my samsung saga giving an error of "voice command has encountered a problem. restart voice command and try again". I tried several reboots including taking the battery out. The problem persisted.

This is extremely aggravating in that I was no longer able to use my phone in a hands free mode while driving.

I did some checking and someone had posted that they removed the messaging option from the voice command control panel.

To do this, go to
- Start
- Settings
- Voice Command
- Then uncheck the messaging option
- click OK
- try the voice command

The above worked for me. By the way, the problem was preceeded by my phone locking up and not allowing access to apps I had loaded such as youtube and google maps.

So far, the fix appears to be working.