Wednesday, July 23, 2008

Active windows not showing in the XP Taskbar and Kelly's Korner

I had a situation on my wife's XP machine where, for some unknown reason, it would not show the active windows on the taskbar. I played around with it for a bit and just couldn't get them to show.

I did some research and found a site where an MVP has a bunch of scripts up that will fix a whole bunch of problems. I'm a bit leery about running VBS and REG files from a site but it seemed to check out fine. (You will have to use at your own risk). The one that was referenced in other resources as the one to fix the problem was #240 at http://www.kellys-korner-xp.com/xp_tweaks.htm It was a VBS script. I ran it and it instantly fixed the problem.

The main site is at http://www.kellys-korner.com/

Anyway, it is a great resource. The main trick is to be able to find the correct tweak. You might have to eyeball the tweaks listed or try searches that will match your problem and also reference Kelly's site.

Find old versions of some apps such as AOL.

I had a client who, for various reasons, is still using AOL. He got a new machine and we loaded AOL 9 on it. He had some issues with 9 and wanted to go back to AOL 8. The problem is that, on the AOL site, the only version offered were AOL 9 and AOL Desktop 10.

I did some searching around and found a site called www.oldversion.com. There you can find old versions of various communications programs such as AOL, Eudora and more as well as graphics and multimedia applications such as quicktime.

It is a handy resource for those times when someone just has to have AOL 8.

Sunday, July 20, 2008

Is your site down or are you not seeing it?

I wasn't able to ftp to one of my domains. I also noticed it was down as far as http. I checked other sites I had hosted with them and they appeared down as well. When I called tech support, they said the site was up and running.

The support rep suggested www.downforeveryoneorjustme.com The site is basically a limited function proxy server that allows you to put in a domain name. If you can't see the domain but it is functioning, you will see that reported.

The tech mentioned that the problem was once of the backbone carriers between me (on verizon) and them (the host) was down. That essentially shut me out of most of my sites. I didn't try it yet but I suppose that if I used my aircard, I might be able to get a connection if they use a different path to the hosting company.

Saturday, July 19, 2008

Ebay Hell - Breathing life into an old account

Dang, All I wanted to do was put up a tractor that might bring in 100 bucks if I'm lucky. I started working with my old ebay account that I haven't used since about 2001.

Well, If I had simply done my usual consulting at my usual rates I could have thrown the tractor in the trash and come out 900 bucks ahead.

I realize that ebay has to protect against the legions of dirtball scammers but this is getting insane.

One of the complicating factors was when they bought out half.com back around 2000. The half.com accounts somehow became ebay accounts. I was using an old isp based email for my ebay so I used my primary, business domain based email for the ebay/half account.

Here is what I've done so far and still haven't been able to post my steeenking tractor for sale.

  • Tried to change the email for my main ebay account. Problem. I could not change to my business domain based email because there was already an account with that email. (My ebay/half account). I had to do this because I no longer have access to the email that was on file.
  • Resurrected the ebay half account with a combo of 'forgot my id', 'forgot my password' confirm, etc.
  • Changed the ebay half account main password to another email I have.
  • Tried to change my main ebay account to use my business domain email. No luck. Evidentally it still thinks it is being used
  • So, I changed the email for my ebay main account to yet another email (gotta hire an accountant to track all this). Went through the confirm etc.
  • Then I put the ad together. Oops, ebay now wants .15 per picture. I'm planning on putting a bunch of stuff for the business up. So, what do I do?? I have some underutilized hosting and used the 'host pics on your site' option. However, it took me about 15 minutes to confirm that there was no cost for that.
  • Used the 'save this sale' option. However, when I would come back, the paypal email address would revert to the useless paypal address I no longer own and the shipping would keep reverting to USPS.. YEah, I want to send a 500 pound tractor priority mail to denver.. Yep, that's the ticket.
  • So, I went on to the next step and it told me I needed to do a phone verification. Not sure which account it was, but I think it was my ebay main. I had to listen to the static hiss a couple of times to get the pin right.
  • So, I'm ready to post my sale.. Not yet pardner.. I'm getting a message that I have to verify my bank account. OK, Let's do it.. Hold on there pard. "We're sorry but we cannot perform this action due to technical difficulties". Well, how long will THAT take?
  • So, I find the email to support and wade through the various 'don't really send us mail' traps and sneak an email through. Got a "We got your request" email a couple of minutes later.
  • OK. Let's see what happens. All I wanted to do was post a steeenking tractor.

Chris

UPDATE 7 20 08 - I found that there is a live chat feature on ebay's home page. I didn't see it because, for some reason, I didn't think to look for it on just the home page. I would have thought that chat would be found on the contact page.. Oh well. - anyway, I contacted customer support on a Sunday and they were able to get me access to my site again. The one bad thing was that I lost my work in progress on my listing but fortunately I had saved that in a seperate file.

Tuesday, July 08, 2008

Vista Insanity - Not all printers are listed when printing

First of all, I HATE the new gallery instead of the old Picture and Fax viewer.

That being said, I was simply trying to print a couple of JPGs of some documents I scanned. I went to the folder, selected the documents and chose Print.. Should be simple, eh??

Well, Not for the the geniuses from Microsoft... I'm using my laptop and trying to print to an HP laserjet 1012 on a linksys print server. All the XP machines are fine with that. However, when I try to print from my laptop running Vista Home Premium, the printer is not listed. It is listed in the Control Panel under printers, but it does not show up in the Print dialog when you try to print from a folder.

I checked around on the 'net and it seems it is a known problem. HOWEVER, there does not seem to be a solution. One guy mentioned trying to install your networked printer via a USB cable and then change the printer port. I haven't tried this. Also, HP has a universal printer driver that I might try. Right now, I need to get back to being productive

So, this gives me great confidence in VISTA... All of the little details such as printing work seamlessly. ... Oops, no they don't , however, they do have a nify option now of "ordering prints".. I AM JUST TRYING TO PRINT A FREAKING DOCUMENT I SCANNED IN..

AAaaaarrrrrgggghhhhh!!!!

Friday, July 04, 2008

Mybook 500 GB, XP and a temporary black screen of death

I almost freaked the other day. Things were really hectic and my weezy old XP machine was running out of hard drive space. I had a couple of gigs of my own video that I could move off to regain some hard drive space.

I purchased a mybook 500GB usb hard drive. It plugged in fine and the drivers installed. I was able to transfer the files with no problem.

The next time I rebooted the machine I ran into a black screen of death. In other words, it would not boot. I tried safe mode and was able to boot that way. I tried to boot normally again (I didn't want to resort to the 'last known good configuration') yet.

Again, the machine hung on boot with a black screen. I thought about it and remembered adding the Mybook hard drive. I unplugged its USB connection and the machine booted.

I haven't had time to play with it yet to figure out how to keep the Mybook drive connected while still allowing the machine to boot.

In all fairness to the Mybook, the problem could be at my end. I have about 10 USB devices plugged into the USB 1.0 ports (Yeah, I know... I'm working on getting a new machine)


I guess the lesson here is that if you get a black screen hang when booting XP, try disconnecting any recently connected USB devices. ... worked for me.

Tuesday, June 24, 2008

TomTom One XL

A couple of weeks ago, some dirtball stole my trusty old handheld GPS right out of my truck in our driveway.

I ended purchasing a TomTom One XL. Shortly after that, (totally unrelated) the hard drive on my HP crashed which wiped out my install of TomTom Home. Once I got the new laptop running, I thought I would simply download the software and install it rather than hunt for the CD. The problem was it took a good half hour to locate the download on the TomTom site.

I finally found it and downloaded it. For the life of me I don't understand why the website designers don't have a download link on the product page. Oh well, that would make too much sense.

Overall the unit is pretty good. The software is essential for backing up your destinations and routes.

There are a couple of things I like about the unit

  • You can get a cool English Female voice that says things like "Take the Motorway".
  • It is pretty easy to operate for local destinations.
  • The routes it picks are usually OK. However I did have one occasion where it took me through a really, really bad neighborhood. I should have realized that cannot be programmed in.
  • If you deviate from the suggested route (ie make a turn a little early or late) it will quickly recalculate the route to your destination.
  • It can show you local hotels and restaurants along with a whole lot of other locations.

There are a few things I don't really like

  • If you want to plan intermediate waypoints (ie to avoid bad neighborhoods as listed above) that part is a little cumbersome. One problem I have is that if you want to go via a certain intersection, you need to know the town or the zip code where that intersection is located. That info isn't always readily available.
  • When I first got the unit, I found it difficult to tell which favorite I was navigating to. We were heading to a wedding and I ended up accidentally choosing the location of the reception instead of the location of the ceremony. I was wondering why it seemed to be taking longer than I thought it would. That really wasn't the fault of the unit but rather my inexperience and a bit of sloppiness.
  • I wish there was a way to do the itineraries on my laptop and download them so you don't have to mess with the little touchpad

All in all, it was well worth the price.

Monday, June 16, 2008

Lodgenet disconnects me causing a loss of a shopping cart

AAAAArrrrggghhhh



I'm staying at Congress Hall in Cape May, New Jersey for a couple of days. I wanted to configure a dell system for one of my clients while they can still get XP. It took me about 45 minutes to get the configuration exactly the way I wanted it. At 11:59 PM I hit "Save cart" and...... Nothing happened.



I got the 'sign in with your password prompt' which wiped out my cart page causing me to lose the cart (The back button would not work)



I had tried the password the hotel gave me earlier but apparently it changed. I'm not sure if it changes every night or just on Sunday Nights.



Anyway, the way it works really ticked me off. I realize they have to provide a measure of security but it's rather rude in the way it works.





I called Lodgenet and apparently the hotel where we are staying is set to require a new password every seven days so I just hit the "your luck sucks today" scenario.



I would normally use my sprint aircard but it keeps going to roam mode and sprint is a little fuzzy about how much, if any, additional charges would occur.



Anyway, back to trying to remember exactly how I just configured the system.

Saturday, June 14, 2008

Outlook XP (2002) and Vista Home Premium won't play nicely

Let's file this one under Vista and Rants.

I'm on the road and I'm trying ot get Outlook XP to run under Vista Home Premium. So far, I have succeeded in connecting where it deleted the messages from the server but never downloaded them. Cute - 100+ messages up in smoke. The good news was that at least 90 of the messages were spam.

The reason I want outlook to work is that when I am on the road I like to have access to all of my contacts, tasks, calendars and old emails. During the summer, I don't like to leave the desktop running due to the heat. (I'm not going to air condition an entire house for one computer). What I did with my old laptop was to simply copy my current PST file to the laptop and then connect outlook to that PST file. Viola - I had everything that I needed.

One of the problems is that it seems that Outlook will not store your password due to the fact that the method of storing passwords used by outlook XP is not supported under Vista. That should mean that you have to enter the password every you open outlook.

The problem that is annoying though, is that every time I use outlook to connect to my pop3 server it creates a poplock and will not process the messages. I have to call the hosting company to remove the lockfile. I'm going to have to install Putty if I do it myself since the lockfile is hidden and most ftp apps won't see it.. They said it appears that outlook is somehow creating multiple pop3 logins and causing the lock.

It looks like I have a couple of possible paths to take.

  • Keep screwing around trying to get outlook XP to work under Vista Home Premium. I can do that or I can do billable hours.
  • Look into a hosted exchange solution. That runs into a few bucks each year but may be worth it.
  • Upgrade to Outlook 2007. First of all, I don't like the interface. Also, I'm not sure if I will end up running into other issues with this.
  • One other alternative is to try to use my gmail account for outgoing emails in outlook. The one drawback is that some people might reply to the gmail account athough the reply-to setting in the email account setup should take care of this.

Switched to Verizon Fios - Initial report -AAAARRRgggghhh

Since we were in a neighborhood with some really old copper, we finally decided to abandon Speakeasy's DSL after about 8 years of excellent service and uptime.

Verizon has been pushing their FIOS at just about every turn. We signed up and they started the install process. I have to say that the cable crew did an excellent job laying the fiber in our yard. It was a 75 yard run and it was hard to see where they had laid it when they were done. Everything was cleaned up completly.

The installer was great also. He was extremely polite and neat.

So, What's the beef.. The first thing is that the router they provided seemed to be dying on arrival. I'd lose connectivity about twice a day necessitating a reboot. In some cases just port 80 traffic died, not email on port 25. In other cases, everything went down. I called support and during the troubleshooting process, the router was responding. They could not replace it until I had further problems. Wonderful. I was back to the 'run to the basement and reboot the router' twice a day routine. This is ok when you are in the house but a pain when you are out and trying to remote in with go2mypc.

The kicker was when I was getting ready to go on the road. Due to having to rebuild my laptop due to a failed hard drive, I was under a lot of pressure. The router decided to die almost completely. I called tech support and took the callback option. The problem was I didn't respond to the callback voice prompt quickly enough and they hung up. During the second call they finally agreed to ship a new modem. If I wasn't on the road, I would have lost connectivity from Friday through Monday. Stellar service wot? The source of the problem definitely pointed to the router when you consider that I am using the same internal network I had used without problems for the past 7 years. I started shutting equipment down to isolate the problem and everything pointed to the router.

I was going to just network my desktop and laptop via a switch but decided to just shut the router off and try in the morning. I got connectivity in the morning and was able to finish transferring the files and doing some last minute downloads. Most likely there is some type of heat related issue with the router and letting it acheive room temperature overnight got it running.

Now, here is the next problem. I had installed Outlook on my laptop and was running into all kinds of problems. One of them was a test message I sent to myself that came back saying the IP I was using to send was on a spam blacklist. Great. Due to the dynamic IP, I got the IP that was used by some idiot in a way that got the IP blacklisted The company that hosts my email server confirmed the blacklist status and submitted a bl removal. The fear I have is that some portion of my outgoing email will, from time to time, be rejected because my current IP will be on a blacklist.

I'm going to have to see if there is any software that will allow me to monitor the ip currently assigned to see if it is on any blacklists.

Wednesday, June 04, 2008

Too many lawyers in this world. Yahoo Terms of Service

Check out Yahoo's new Terms of Service at http://info.yahoo.com/legal/us/yahoo/advertising/masterterms/masterterms-322.html The Optimization paragraph is currently number 3.

OPTIMIZATION. In the U.S. only, for those advertisers not bound by an Insertion Order, we may help you optimize your account(s). Accordingly, you expressly agree that we may also: (i) create ads, (ii) add and/or remove keywords, and/or (iii) optimize your account(s). We will notify you via email of such changes made to your account(s), and can also include a spreadsheet of such changes upon your written request. If you would like any of such changes reversed, please reply to such email within 14 days of the change(s), and we will make commercially reasonable efforts to reverse the change(s) you specifically identify. Notwithstanding the foregoing, you remain responsible for all changes made to your account(s), including all click charges incurred prior to any reversions being made. It is your responsibility to monitor your account(s) and to ensure that your account settings are consistent with your business objectives.

Whoa there Bessie... If I am reading this correctly, Yahoo can change your ads and do all sorts of other things with your account and then bill you for it. Huh?? I'm not sure but I kind of think this could possibly be a bad thing... Nahh, letting a company tweak your account and hold you responsible financially for the changes can't entail any risks now can it??

Tuesday, June 03, 2008

Disaster Recovery for Oscommerce Sites

We had a client who wants some database changes and associated programming. He sells fairly big ticket items but isn't doing a lot of volume at this point. On the other hand, he really could not afford to be down for any length of time.

We decided to purchase another domain and shared hosting account. If the stuff hits the fan with his primary host, we should be able to switch the dns pointers for his main domain name and reload the latest data from the daily backups he is supposed to be doing (that is another story for a later time kids...)

So, we purchased a domain name. No big deal. The next step was to get an economy hosting package from Westhost.com We've had a lot of luck with their hosting and especially their support.

The steps to get things set up on the new host were

  1. Do an FTP download of the oscommerce code since it is heavily customized.
  2. Set up PHP in the new hosting panel
  3. PUT A robots.txt file in the root of the new hosting. You do NOT want the search engines to see duplicate content.
  4. Go into Cpanel for the old host and download the databases. (Note we downloaded everything from the SQL backup, not the oscommerce database backup)
  5. The old site was set up with a subdomain. I had to re-create this on the new site.
  6. I uploaded all of the oscommerce code to the appropriate folders
  7. I then used phpmyadmin to import the sql database.
  8. Now things started to get a little hairy. There are a couple of config.php files where the sql connect data is stored in oscommerce. The problem was that on the old site, a user we created would work. On the new site, we had to connect as root. I'm not happy about that but it was the only way to get it to work. Connecting via Putty and ssh confirmed that root was the only user that would connect.
  9. I made sure that the admin folder AND the store was behind an ID and password. We do NOT want people looking at this site. it is only for development at this point.
  10. I had to go into the php.ini file in etc and set global variables on.
  11. Once things were running I got a zend optimizer error. The folks at westhost went way above and beyond in trying to find a solution. It turned out that there we had to find all of the php.ini files and set them to the right version of zend. We were still getting an error.
  12. The thing that finally wrapped it up was that I installed ecellerator (It think that is the right spelling). That seemed to resolve all the issues with zend.

Now, we have a fully working store and admin section where we can try out code. The robots.txt should prevent dupe content issues. Also, the password protection should keep the spiders out and also prevent customers from purchasing from the dummy store.

Now, the disaster recovery plan is this

  1. We need to keep a current copy of the database and catalog. This means that we need to run the backup tool in oscommerce and also should be backing up AND downloading the sql database from the old site. Just to repeat, backing up is not enough, you need to be religious in downloading the backups to a local machine.
  2. In the event of a failure, we would (1) remove the robots.txt from the alternate host, (2) Upload the database backups (3) Point the DNS for the main domain from the old host to the alternate host. (4) Say a LOT of prayers or sacrifice many small animals at midnight.

The moral here is that, had the hosting company crashed, we would have been down for at least a week or more. Having a development site that is set up as an emergency host is probably worth the effort for a lot of small oscommerce sites.

Open Source Alternatives to Exchange

As I mentioned in a previous post, we had a situation where we were looking at open source alternatives to MS Exchange. One thing to keep in mind is, that in this case, open source does not mean free. The client qualified for academic pricing which actually put the cost for 10 users on MS Exchange below the competition.

The first issue was a machine to run any linux based system. We had tried setting up VMWare on our new server which was running Server 2003. One installation of Ubuntu kept hanging up apparently because of issues with the US mirror servers.

We tried a copy of OpenExchange Express. That looked like a pretty decent product. It comes bundled with its own copy of ubuntu. It installed OK inside VMWare except that we could not see the exchange server on the network. It was probably just some minor tweaking.

We also looked at a trial from Zimbra. The platform looks good but we could not get ubuntu to install inside VMware as we mentioned above.

After all of that, we found out that the client's legacy programmers were using Exchange 2003 API hooks which clinched it. We had to go with MS Exchange 2003.

OpenExchange does have a higher end version that would support APIs but we felt that it would entail a little more risk.

The bottom line:

Microsoft is pretty generous with their licensing for Exchange for academic institutions. That pretty much negates any price advantage of open source software in this situation.

The open source solutions are worth looking at, especially for commercial use.

For more info

Sunday, June 01, 2008

Exchange 2007 requires a 64 bit Server OS

Aaaarrggghhhh.....

Microsoft's Exchange Server 2007 requires a 64 bit Server OS.

I was a bit reluctant to go 64 bit with one of our clients mainly because they are running some legacy stuff. (I know, Foxpro's gotta go)..

They were running MS Exchange 2003 on an old Acer server. The CPU fan on the server locked up. Right now, we are trying to locate a replacement and have opened up the system and have a regular desk fan blowing on the CPU.

The only trial version for Exchange is Exchange 2007 which is a 64 bit version. I'm not sure I really want to rebuild the server from the 32 bit version. I did try some of the open source, linux based alternatives but none of them worked out. We found out that the legacy system was using some API hooks into exchange which most of the Linux work alikes don't support.

The licensing on the OEM version of Exchange won't allow us to transfer it to the new server.

The good news is that you can still go back one version with the licensing. We are working with the folks at CDW to get an expedited purchase of MS Exchange 2003 and the necessary CALs. That approach will probably be the least risk and will allow the folks who programmed the legacy system to keep using the Exchange APIs.

Sunday, May 25, 2008

Irony Defined - Liberal Huffpost hires Riaa CEO and then hijacks artist's work

Liberals - Gotta love them.

First of all, the Huffington Post hired Hilary Rosen, a former CEO of RIAA, as their 'political director'. RIAA has been employing draconian methods aimed at trying to 'prevent piracy' such as filing hundred thousand dollar lawsuits against Harlem grandmothers who don't even own a computer. (huffpost puffpeice on rosen)

So, while the Huffpost brings aboard a RIAA hatchet lady, they pull this neat trick. Here are the details

  • An artist, Paulo, posts a time lapse video of clouds to youtube and pretty much puts it in the public domain. It is undeniably his work.
  • People start using the video as a basis for some paradoy. OK so far.
  • An offshoot of the Huffington Post, 236.com, creates their parody using the clouds video. However, they tag the video as being copyrighted by them
  • Paulo gets a nastygram from der volks at google saying his video violated copyright and was being taken down.

So, the sweet irony here is that the Huffington Post hires someone who headed an organization that was, by all accouts, overly agressive in copyright enforcement. Then one of their organizations goes and puts their copyright on someone else's work which results in the original artist's work being removed from youtube by google.

Links

  • Original post by Paulo
  • Update by Paulo
  • I originally came across this at Boing Boing with articles about the Riaa Ceo and the video hijacking. . The folks at Boing Boing lean a bit to the left. However, I'd recommend the site as a daily read. There is a good selection of technotrivia and a lot of great articles on privacy in the digital world. In addition, they have some really good Steampunk finds.